Electricity rates charged by NTPC are based on the cost of generating and distributing power plus the cost of operating and maintaining the electrical system and the cost of meeting other customer service requirements.
NTPC is a utility that is regulated by the NWT Public Utilities Board (PUB).
NTPC files a General Rate Application (GRA) with the PUB which provides the Board with the utility's forecast costs to generate, transmit and distribute power and the rates that are needed to cover those costs. It's up to the PUB to approve what costs should be included in customer rates and which costs should not be included in rates.
On June 30, 2016, NTPC submitted its GRA, and many people have questions about the process and how rates are set. Here is an explanation of the process and how it affects our customers:
To read NTPC's full application and the appendices click these links:
For more information on the PUB and how electric rates are set visit:
Coming soon -- Frequently Asked Question