Vision, Mission and Values

Our Vision

Peers and stakeholders will recognize us as one of the best managed and operated utilities in Canada based on our record of providing environmentally sound, safe, reliable, cost-effective energy and related services in the territories.

Our shareholder will benefit from the economic returns of our profitable, financially strong company.

Our customers will have the tools and knowledge they need to understand energy consumption, drivers of consumption and how to conserve energy.

Communities will see us as preferred partners, contributing to the future energy plan for the Northwest Territories and assisting them to complete their local energy plans.

Partners will join with us to be major contributors to the development and operation of new energy resources in ways that meet the North’s unique environmental needs.

Residents of the Northwest Territories and our Shareholder will support the benefits of a business model for NTPC that provides least-cost electricity to customers in the Northwest Territories.

Employees will see us as a great place to work – innovative, proactive and driven to meet the expectations of our shareholder, customers and communities.

Position NTPC for future sustained, profitable growth through:

Customers – Providing excellent value and service to our customers, delivering them reliable service and fostering efforts to conserve energy.
Communication - Establishing and advocating strategies which support open, timely and informative communication to build the support of customers, employees and other stakeholders for the achievement of our corporate Vision.
Return – Improve efficiency in order to control costs, over the long term while consistently delivering 100 percent of forecast net income.
Employees – Strengthening the Corporation by emphasizing employee safety and development by encouraging and supporting a workplace where employees feel valued and recognized for their efforts.
Environment – Demonstrating environmental leadership, implementing cost-effective energy conservation and alternative energy programs and maintaining our facilities to a high environmental standard.
Partnerships – Pursue partnerships to develop alternative energy initiatives as and when they become available and we are adequately resourced.
Business Model – Creating a business model to deliver least-cost electricity to customers, recognizing both monetary costs and non- monetary costs such as environmental and other social costs.

In achieving the Corporation’s Vision Statement and objectives, we will endeavour to:

be cost effective in the utilization of all resources, always remembering that we are spending the customer’s money;
strive to increase shareholder value in the long-term;
be responsive to our customers and their changing needs;
act ethically and honestly treating employees, customers and others with fairness, dignity and respect;
commit to the safety of our employees and the public;
respect and protect the environment in all our activities to ensure a sustainable environment for the NWT; and
communicate in an open and timely manner.