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General Service

Connection Fee

A one-time, non-refundable connection fee of $40 is included in a customer’s first bill.

Security Deposit

Customers must provide a security deposit, which is an estimate of the two months with the highest energy consumption during a 12-month period.

Demand Charge

Demand charge is calculated using the maximum amount of electricity consumed at a given time.  It is measured in either kilowatts (kW) or kilovolt amperes (kVA).  The Demand Charge is typically designed to recover the customers’ share of system costs – generation, transmission and distribution – based on the volume of electricity used.
The Corporation charges customers $8 per kW per month for the highest demand consumed over the previous 11 months. By following a few simple energy saving practices businesses can reduce their demand charge.

Rates

NWT communities each have a different rate. Click here to see the current rate in your community.

Subsidies

The GNWT subsidizes the cost of power for eligible general service customers.

The amount of subsidy is the difference between the Yellowknife rate and each community's full regular rate, to a maximuFinancial Management Board Secretariatm of 1,000 kWh per month. Contact the or the Territorial Power Support Program Administrator at (867) 873-7527 for more information.

Eligibility

General service customers may be eligible for Commercial Territorial Support Business owners must apply; the subsidy is not automatically calculated into regular billings. For more details or to find out if your business is eligible, contact the Office of the Comptroller General Department of Finance.

 

Method of Payment

Businesses must submit utility bills annually to the Financial Management Board Secretariat for review and reimbursement. The subsidy is issued once a year. For more information or to obtain a copy of the Power Subsidy Contribution Policy please contact:

Power Support Program
Office of the Comptroller General Department of Finance
Government of the Northwest Territories
Yellowknife, NT
X1A 2L9
(867) 873-7527