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Inuvik Drum - Guest Comment

Brian Willows
Director, Delta - Sahtu
Northwest Territories Power Corporation

Inuvik customers have benefited from the Corporation's decision to convert its power generation plant to run off natural gas instead of diesel fuel. While customers in other diesel communities are currently paying a rate rider of 9.9 cents, Inuvik customers are only paying a rate rider of less than 1 cent per kWh. This means the decision to convert to natural gas generation has resulted in immediate savings for customers.

During the winter months many customers would have used more than the 700 kWhs that are subsidized through the Territorial Power Support Program. In other diesel communities purchases over 700 kWhs per month are currently costing an extra 9.9 cents per kWh. Not in Inuvik however, because customers are only paying a rate rider of less than 1 cent per kWh, so that is good news I am sure.

However, there has been a small price to pay for this saving on electricity bills. When we buy a brand new car or new computer there are always minor teething problems, so to in the case of new engines that are installed into our generating plants.

Not only were the engines that we installed new, but they were also new technology. One of the immediate challenges was to set-up the machines so that they could run alongside the existing diesel generators so that if one failed the remaining engines would continue to operate. These machines also have a different computer system with many more options, some of which are useful for maximizing electricity output.

The Corporation's power plant team, have undergone extensive training with the new equipment and it is fair to say that even after a year we are still learning. However we now better understand how the machines work and we are better prepared to avoid system failures that ultimately lead to power outages.

Unfortunately customers have experienced a number of outages over the last 12 months. 65% of the outages in 2000 related directly to the new engines and while some could have been avoided, most were simply due to setting up the machines to work in their new environment. Already this year we have seen a 40% reduction in the number of outages compared with the same period last year. We are confident that the worst is behind us and that we can look forward to once again supplying our Inuvik customers with a reliable and safe supply of electricity.

I am not new to the Corporation, but I am new to Inuvik, and one of my prime objectives is to ensure that our customers receive excellent service. Nobody enjoys being without power and we are determined to work very hard to keep the lights on. Sometimes 'old mother nature' gets the better of us and for this we can only apologize. However, when it comes to the systems that we control every effort will be made to ensure failures are eliminated or at the very best significantly minimized.

On behalf of the Corporation and the team in Inuvik we are very sorry for the inconvenience the recent spate of outages has caused. I believe we are now on top of the problem and that our customers can expect to receive a reliable, safe and cost effective supply of electricity.