In the event of a postal disruption later this spring, customers may want to consider setting up an account on myNTPC.com and register for pre-authorized payments.
Effective March 1, 2025, NTPC has become the electricity distributor in the Town of Hay River. Click below for information about what this means and what actions you need to take.
To report an outage or power emergency, call us at 1-855-575-6872
Visit our PowerWiseNWT.com section to learn how to be powerwise at home and work. Conserving energy helps you manage your power bill.
If you are having difficulty paying your electricity bill, please contact Customer Service at 1-855-575-6872 to discuss a payment plan
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Track progress on major projects such as Inuvik High Point Wind, new power plants in Lutsel K'e and Sachs Harbour and the Taltson Hydro Overhaul
NTPC seeks to building long-lasting relationships with groups and individuals in the communities in which it operates. This includes formal business partnerships as well as sponsorship of local events and organizations.
