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Winter Storm Warning

Winter Storm Preparation

Winter storm season has arrived. Make sure you and your loved ones are prepared for bad weather.  To learn how to create a family Emergency Kit, visit www.GetPrepared.ca

New Taltson rotor

Taltson Overhaul Continues

Replacement of aging components will extend life of hydro unit for 50 years. Hydro communities in the South Slave will be powered by diesel until the overhaul is completed.



Saving Power, Saves Money

Visit our PowerWiseNWT.com section to learn how to be powerwise at home and work. Conserving energy helps you manage your power bill.

hydroelectric plant

Payment Plans

If you are having difficulty paying your electricity bill, please contact Customer Service at 1-855-575-6872 to discuss a payment plan

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Capital Projects

Track progress on major projects such as Inuvik High Point Wind, new power plants in Lutsel K'e and Sachs Harbour and the Taltson Hydro Overhaul

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Latest Outages

There are currently no outages. If you are experiencing an outage let us know.


Our customer service portal allows you to pay your bills and track electricity consumption.

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Empowering Communities

NTPC seeks to building long-lasting relationships with groups and individuals in the communities in which it operates. This includes formal business partnerships as well as sponsorship of local events and organizations.


Interested in working with us? See our list of available job openings.

Report a Problem

If you are experiencing a problem with your electricity service or with streetlights, complete the form below and NTPC will address the issue as soon as possible. Problems related to your bill should be sent to: customercare@ntpc.com.