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Aurora

GNWT introduces temporary electricity rate relief to prevent sharp increase to electricity bills

The GNWT is making a one-time contribution of $15.2 million to offset significant increases in the price and consumption of diesel. Click here for more information.

New Taltson rotor

Taltson Overhaul Gets Underway

Replacement of aging components will extend life of hydro unit for 50 years. Hydro communities in the South Slave will be powered by diesel until the overhaul is completed.

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To report an outage or power emergency, call us at 1-855-575-6872

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Saving Power, Saves Money

Visit our PowerWiseNWT.com section to learn how to be powerwise at home and work. Conserving energy helps you manage your power bill.

hydroelectric plant

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If you are having difficulty paying your electricity bill, please contact Customer Service at 1-855-575-6872 to discuss a payment plan

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Capital Projects

Track progress on major projects such as Inuvik High Point Wind, new power plants in Lutsel K'e and Sachs Harbour and the Taltson Hydro Overhaul

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NTPC seeks to building long-lasting relationships with groups and individuals in the communities in which it operates. This includes formal business partnerships as well as sponsorship of local events and organizations.

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Report a Problem

If you are experiencing a problem with your electricity service or with streetlights, complete the form below and NTPC will address the issue as soon as possible. Problems related to your bill should be sent to: customercare@ntpc.com.