Electricity rates charged by NTPC are based on the cost of generating and distributing power plus the cost of operating and maintaining the electrical system and the cost of meeting other customer service requirements.
NTPC is regulated by the NWT Public Utilities Board (PUB).
NTPC files a General Rate Application (GRA) with the PUB, which reviews the utility's forecast costs to generate, transmit and distribute power and the rates that are needed to cover those costs. It's up to the PUB to approve what costs should be included in customer rates and which costs should not be included in rates.
For more information on the PUB and how electric rates are set visit: