• Team Up to Clean Up

    It's spring cleaning time and NTPC supports community clean-up days. Find out how to participate here!

    CommunityCleanUp carousel
  • Need to contact us?

    You can reach our Customer Service Department from any where in the territory by calling  1-855-575-6872.

  • Clean Energy

    Hydro provides 75 percent of our power. NTPC is working to bring clean renewable energy to the NWT. Click here to see how.

  • Saving Power, Saves Money

    Visit our new PowerWiseNWT.com section to learn how to be powerwise at home and work. Conserving energy helps you manage your power bill.
  • Net Metering Program

    People are increasingly interested in generating their own power with renewable resources such as solar or wind energy. You can!  Click to read more...

NTPC powering your life in the NWT

   video cover

  CHECK OUT our new video and find out    
  how NTPC generates and delivers power
  to your house or business.






At NTPC, safety is job one. There just isn’t any room for compromise, and we want to keep it that way to protect our employees, contractors and the public. We are participants in the COR Safety program, and have been awarded our Certificate of Compliance. We’ve won national awards for safety on the job.

We’d like to share some electricity safety information to keep you and your family safe in the Northwest Territories! Read up on tips for families, workers and kids in school, at Safety.

Customer Care

NTPC has added new online customer service features to this website. We hope you will take advantage of our new billing and reporting system, and let us know where we can make the experience better for you.

We have also added an Outage report. If the power fails in your area, you can check the status using your hand held device. If the Outage has been reported, you can see the location, whether crews have been dispatched to repair the service and when NTPC expects the power to be restored.